Patient Ministry Coordinator

Davao City, Davao del Sur, Philippines

Full Time

Experienced

The Patient Ministry Coordinator (Spiritual Ministry Staff) functions as an integral part of the Spiritual Ministry department more specifically in Patient Ministry and Patient Care. This person will extend spiritual and emotional support to families specifically to parents, families, and guardians of patients while doing some administrative tasks to track output and statistics and other tasks as necessary to support the Spiritual Ministry Department.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Build relationships, pray with, evangelize, and minister to patients with an emphasis on connecting with parents, caregivers, and families.
Use creative methods to minister to families and help them be at ease while staying in the hospital.
Encourage and counsel parents and families in biblically based ways as per their needs.
Orient patients and families on what to expect during their stay at the Hospital
Teach parents and families how to support their patients through the surgery and during the recovery period.
Connect patients’ families to faith communities for ongoing support and encouragement.
Submit data, reports, and patient stories to the Spiritual Director.
Work effectively and collaborate with the Children’s Mentor in a cooperative “team” approach.
Facilitate relationship-building between other parents and families.
Assist Nurses as necessary in the Ward or during Free Clinics.
Identify books, magazines, or other material that can be helpful to parents, families, and care givers.
Participate in other aspects of Spiritual Ministry including staff chapels and devotions

OTHER DUTIES

Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage and actively participating in initiatives that promote environmental stewardship.

EDUCATION/EXPERIENCE REQUIREMENTS:

Minimum Education Required: A degree in behavioral sciences is preferred
Minimum Experience Required: Preferred experience in the health profession or social work, or counseling, 2-5 years of ministry work experience preferred

KNOWLEDGE, SKILLS & ABILITIES:

A born-again and Mature Christian
Pastoral Care Skills: Having a background in pastoral care, counseling, or a related field to provide spiritual support and guidance to patients and their families.
Empathy and Compassion: Showing genuine care and understanding for the struggles and emotions that patients and families may be experiencing.
Active Listening: Being able to listen attentively and with empathy to the concerns, fears, and needs of patients and families.
Spiritual Guidance: Providing spiritual guidance, prayer, and religious services based on the beliefs and preferences of patients and families.
Cultural Sensitivity: Understanding and respecting the diverse cultural and religious backgrounds of patients, adapting support and services accordingly.
Collaboration with Healthcare Teams: Working closely with healthcare professionals, chaplains, social workers, and other staff to ensure holistic care for patients.
Communication Skills: Effectively communicating with patients, families, and healthcare teams to coordinate care and support services.
Crisis Intervention: Being prepared to offer support and guidance during critical or end-of-life situations.
Resourcefulness: Connecting patients and families with community resources, support groups, and services that can assist them during and after their healthcare journey.
Advocacy: Advocating for patients' spiritual and emotional needs within the healthcare system, ensuring they receive appropriate care and support.
Documentation: Maintaining accurate and confidential records of patient interactions, needs, and services provided.
Training and Education: Keeping up-to-date with best practices in pastoral care and healthcare ethics, attending relevant workshops and training programs.
Volunteer Management: Recruiting, training, and coordinating volunteers who provide additional support and companionship to patients.
End-of-Life Care: Having knowledge and skills in providing spiritual care and support to patients and families facing end-of-life issues.
Collaboration with Religious Leaders: Building relationships with local religious leaders and clergy to support patients of various faiths.
Boundaries and Confidentiality: Understanding and maintaining appropriate boundaries and confidentiality in all patient interactions.
Grief Support: Offering grief support and counseling to patients and families who have experienced loss.
Comforting Presence: Being a comforting and reassuring presence for patients and families during times of uncertainty and distress.
Documentation and Reporting: Keeping detailed records of patient interactions and outcomes for reporting purposes and program evaluation.
Self-Care: Practicing self-care and seeking support to prevent burnout and maintain emotional well-being while providing support to others.

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Patient Ministry Coordinator

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