Facilities Director

POSITION OVERVIEW:

The Facility Manager/Director is a member of the Senior Management Team (SMT) who oversees operations of the grounds, security, drivers, and maintenance to ensure the hospital aligns with the mission, values, and objectives of the organization. The Facility Manager/Director is responsible for ensuring that all hospital buildings, mechanical systems, grounds, and utility infrastructure are operational and sustain a safe environment for patients, caregivers, and co-workers to support quality healthcare service delivery and outcomes.

The Facility Manager/Director is also responsible for the effective utilization of the Computerized Maintenance Management System (CMMS) that is used to document maintenance of facility, vehicle and equipment assets.

ESSENTIAL DUTIES:

Supervision and Administrative role

1. Implement and manage departmental maintenance objectives and schedules for hospital buildings, mechanical systems, clinics, grounds, utility infrastructure (energy sources and distribution), and residential properties to create and maintain safe, functional, orderly facilities that are efficient and economical.
2. Assist in the planning, development, and execution of approved construction and renovation projects. Ensures that all projects are adequately constructed or renovated and are in compliance with all CURE International standards, SafeCare standards, and local codes and regulations. 
3. Prepare, implement, and assure follow-up of a structured maintenance strategy documented through CMMS and efficiently manage human and financial resources to maintain operational readiness and achieve objectives.
4. Establish, maintain, and manage external vendor/skilled labor, specialized personnel pool to augment hospital staff and achieve outcomes. This includes conducting performance appraisals, keeping time and attendance records, and handling disciplinary problems of assigned service staff.
5. Supervise and train co-workers in the approved practices and procedures for proper facility and equipment maintenance.

Monitoring and Evaluation role

1. Conduct routine Environment of Care (EOC) inspections of buildings and equipment to ascertain and document their condition, evaluate the complexity of any needed repairs to determine the best solution, project job cost, and oversee the implementation of approved procedures to ensure the ongoing efficient operation of assigned buildings. 
2. Prepare department operating budgets, annual capital budgets, and monitor performance outcomes against the plan: task(s), quality, time, and cost to document current state and strategize for improving outcomes.
3. Make prioritized recommendations to the Executive Director and Global Director of Facility Maintenance & Engineering as to projects that need the most attention.
4. Review and maintain the quality of information of the facility assets in CMS. Update life cycle projections and replacement costs.
5. In collaboration with the Infection Prevention and Control Manager and Operations Manager, maintain and manage cleaning reports that management can use to evaluate continuous improvement processes for the department.

Occupational Health & Safety function

1. Ensure compliance with all Health & Safety policies and processes during all work activities, including using/wearing Personal Protective Equipment as required.
2. Participate in activities directed at preventing harm & promoting well-being in the workplace. Identify, report, & self-managing hazards where appropriate.
3. Ensure early and accurate reporting of incidents at work and raise issues of concern when identified.
4. Develop and oversee plans to handle all waste management requirements of the facility, including but not limited to trash stream, medical waste, hazardous waste, construction waste, incinerator operation septic pumping.
5. Implement water testing protocol (public and private) and document all results in CMMS . Highlight test results outside of parameters and inform management.
6. Oversee general disinfection and cleaning of hospital spaces, such as wards, rooms, washrooms, lobbies, offices, and workshops.

6. Oversee fire safety, training, drills and equipment inspections including extinguishers, smoke alarms, hose reels and exit plans.

OTHER DUTIES
 

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.

• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.

• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage and actively participating in initiatives that promote environmental stewardship.

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as a member of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum of five (5) years progressively, responsible facility management experience.  Previous supervisory experience required.  
2. Bachelor’s Degree in facilities management, engineering or related field, preferred.
3. Advanced Proficiency in Microsoft Office products and CMMS software. Preferred intermediate proficiency in AutoCAD or similar Computer-aided design (CAD) software . 

KNOWLEDGE, SKILLS & ABILITIES:

1. Excellent leadership and management abilities.  
2. Excellent organizational skills and project management abilities. 
3. Ability to work under pressure, and prioritize and accomplish multiple tasks.  
4. Ability to work under minimal supervision with a high degree of autonomy.   
5. Good problem solving and decision making abilities.
6. Excellent interpersonal, verbal and written communication skills.  
7. Ability to liaise with individuals at all levels within the hospital.

COMPETENCIES:

1. Quality - Able to maintain high standards despite pressing deadlines; establish high standards and measures; do work right the first time; test new methods thoroughly; reinforce excellence as a fundamental priority.
2. Commitment to Task - Able to take responsibility for actions and outcomes and persist despite obstacles; demonstrate dependability in difficult circumstances and show a sense of urgency about getting results.
3. Decision Making & Problem Solving - Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options.
4. Initiative - Able to bring about great results from ordinary circumstances; prepare for problems or opportunities in advance; transform leads into productive outcomes; undertake additional responsibilities and respond to situations as they arise without supervision.
5. Policies, Process, and Procedures - Able to act in accordance with established guidelines; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to unwritten rules or practices.